Contents

Consumer rights organisations

Policy actions sorted A-Z.

Allow organisations representing consumers to make ‘super complaints’

Recognised organisations are able to raise fast-tracked complaints to digital regulators, so consumer organisations can act quickly on behalf of consumers in important cases.

Examples

Commentary

Definitions

Related policy actions: Consumer rights organisations, Redress, Regulation

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Allow organisations representing consumers to take class actions

Recognised organisations can represent groups of consumers and take action against companies that sell defective goods or services. This enables legal action by people who may not be able to do so on their own, and increases the weight of an action.

Examples

Commentary

Definitions

Related policy actions: Consumer rights organisations, Redress, Regulation

Link to this policy action