Contents

Fair and clear ownership

Policy actions sorted A-Z.

Create the right to repair

Consumers are given information and the legal right to repair products they’ve bought, to reduce reliance on official service providers and to increase the longevity of consumer goods.

Examples

Commentary

Definitions

Related policy actions: Choice and competition, DRM, Fair and clear ownership, Redress, Repair

Link to this policy action

Enable access to digital products and services after death

People have the right to pass on or delegate access to digital products and services after they die so that their digital legacy can be maintained by a trusted person. New organisations may be required to oversee this process.

Examples

Commentary

Definitions

Related policy actions: Fair and clear ownership, Personal data, Social networks

Link to this policy action

Establish compatible standards for consumer legislation across borders

Create legislation that is compatible across national borders, to ensure consumer rights are consistent where consumers purchase goods and services in a country other than the place they live.

Examples

Commentary

Related policy actions: Choice and competition, Fair and clear ownership, Legislation, Open data, Redress

Link to this policy action

Establish digital personhood

Establish the legal concept of “digital personhood” so that rights afforded to people in the physical world are made applicable on digital platforms.

Examples

Commentary

Related policy actions: Fair and clear ownership, Legislation, Personal data, Regulation

Link to this policy action

Fair use of digital content

Create or update legislation around the fair use of copyrighted material. This should extend the personal use rights of consumers to apply to digital content. A lot of current copyright law around content is based on physical media; someone who purchases a DVD can lend it to another person. This concept of ownership is less clear with digital content.

Examples

Commentary

Definitions

Related policy actions: Access, Choice and competition, Copyright, Fair and clear ownership, Regulation, Reuse

Link to this policy action

Grant a right to return, repair or replacement of digital products and services

People have a right to return, repair or replace faulty digital products.

Examples

Commentary

Related policy actions: Fair and clear ownership, Regulation

Link to this policy action

Protection against oppressive contracts and clauses

Consumer rights organisations can act where they believe people are being de facto forced to accept a change in the terms and conditions of a digital service.

Examples

Commentary

Related policy actions: Education and awareness, Fair and clear ownership, Redress, Social networks

Link to this policy action

Set maximum terms for consent refresh

Consumers should be asked to renew their consent for data to be shared after a maximum period to ensure they are aware their data is being used and to provide an opportunity to reassess whether they want their data to be used.

Examples

Commentary

Related policy actions: Fair and clear ownership, Personal data

Link to this policy action

Set specific design requirements for consent

Digital service providers are bound to ensure that specific design criteria are met when requesting consent from users to ensure they have enough information to give meaningful consent.

Examples

Commentary

Definitions

Related policy actions: Fair and clear ownership, User experience

Link to this policy action

Subsidise devices and broadband to encourage access

Subsidised devices or broadband connections are made available to increase the number of people who can access digital services and benefit from them as consumers.

Examples

Commentary

Related policy actions: Access, Fair and clear ownership, Markets

Link to this policy action