Contents

Access and inclusion

Despite its rapid spread, access to digital technology remains uneven across different demographics, countries and industries. Policies that address the 'digital divide' are becoming increasingly important as the digital economy becomes indistinguishable from the global economy.

The barriers to digital engagement overlap. Countries need to address infrastructure, education, regulation and standards in order to improve access to digital technologies and services. This requires comprehensive national strategies, designed to enhance competition and increase accessibility.

In order to be successful, professionals working in policy, regulation and advocacy need to understand the technology landscape in order to safeguard the people they support. They will need these skills to audit organisations, hold them to account, and to develop effective policy around emerging technologies.

Policy interventions