Create safeguards for automated decision making
Laws should allow consumers to understand, review and prevent automated decisions made about them, in order to improve the accountability of these processes.
European Union: The General Data Protection Regulation introduces safeguards such as the right to not be subject to an automated decision and the right to have a human intervene in a decision.
United States: The Equal Credit Opportunity Act allows credit applicants to know why their application was rejected.
- Large datasets are being used in combination with artificial intelligence to make judgements in areas like insurance, healthcare and crime. This makes the decision making process less defined and may cause ambiguity around how a decision was made.
- There may be overheads when requiring human intervention in an automated process.
- Automated decision making is any decision that is made wholly or partly by computer software.