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Right to choose a service provider

Consumer devices that require a service provider to function, like a mobile phone needs a mobile network, should not be locked into a particular provider to encourage competition between service providers and to maintain consumer choice. It may be necessary for a minimum contract period to run out, particularly for subsidised devices, but the consumer must be able to change networks after their contractual obligations have been met.

Examples

Commentary

Related policy actions: Access, Choice and competition, Markets