Set a minimum period where manufacturers must provide software updates to ensure customers are reasonably protected against software vulnerabilities without having to make new purchases.
Some software manufacturers have fixed support periods. Microsoft has a 10 year support period for Windows 10. Ubuntu, a Linux operating system, designate every fourth version as “Long Term Support”, where the update period is extended from 9 months to 5 years for server software and 3 years for desktop software.
Netherlands: Consumentenbond is campaigning for mobile phone manufacturers to provide longer support periods for Android.
The United States Navy paid Microsoft $9.1 million to continue support for Windows XP, a version of Windows released in 2001 but has widespread use in government IT because of the time between the following version being released.
David Wheeler writes that updates should be legally mandated for three years after purchase, or the customer should be offered a refund.
Mandating a minimum period of software updates could be financially straining for smaller software developers.
Longer mandatory update periods could increase costs for consumers.